Physiotherapy and registered massage
Hands-on care, with time to listen.
Three practitioners in one small clinic. We bill your insurer directly and keep early and evening hours.
We bill your insurer directly.
Most extended health and group benefit plans in Canada accept direct billing from us.
- Claim sent at checkoutYou pay only the part your plan does not cover.
- Coverage checked aheadSend us your plan details and we will confirm before you come in.
- Receipts every timeFor plans we cannot bill, you get an itemized receipt to submit yourself.
Services and prices
Every session is one to one, in a private room, with the same practitioner each time unless you ask to switch.
Meet the practitioners
Small on purpose. You will know everyone who works here by your second visit.
-
Maren Okafor
Physiotherapist, MScPT. Clinic owner
Maren opened Kestrel after a decade in hospital outpatient care. She likes a long first conversation and a short, doable home program.
-
Callum Arsenault
Physiotherapist, BScPT
Callum works with a lot of people who sit for a living. Expect practical desk and posture advice alongside hands-on treatment.
-
Priya Venkataraman
Registered Massage Therapist
Priya checks in about pressure throughout, and is a good fit if you have never had a massage and feel unsure about it.
What to expect on your first visit
No referral needed. Wear something you can move in, and bring your benefits card.
Arrive ten minutes early
A short form on a tablet, and we sort out your direct billing at the desk.
Talk it through
Your practitioner asks what brought you in, what you have tried, and what you want to get back to.
Assessment and treatment
They explain what they are checking before they check it, and ask before any hands-on work.
Leave with a plan
A clear next step, a few exercises if they suit you, and no pressure to prebook a package.
What patients tell us
“Maren explained what she was looking for before she touched anything. No physio had ever done that with me.”
“They handled the insurance at the front desk. I did not fill in a single claim form.”
“Ninety minutes with Priya and I never once felt rushed toward the door.”
Hours and location
214 Alder Street, ground floorTwo blocks from the Alder and 9th bus stop
- Monday to Thursday
- 7:00 am to 8:00 pm
- Friday
- 7:00 am to 5:00 pm
- Saturday
- 9:00 am to 2:00 pm
- Sunday
- Closed
Step-free entrance and an accessible washroom. Two-hour street parking out front, and a bike rack by the door.
Book an appointment Prefer to call? (555) 014-2290New here? Tell us a little first.
Send your details and our front desk will call within one business day to find a time and check your coverage.

